UK Play Harbor · Reader information
Privacy Policy
Effective from
This policy explains how UK Play Harbor handles personal information when you read our independent UK gaming guide, contact the editorial team or choose your browser preferences. It covers ukplayharbor.com and our own correspondence. It also explains the choices and rights available under UK data protection law.
1. Operator and privacy contact
UK Play Harbor operates ukplayharbor.com as an independent editorial guide to digital games and entertainment. UK Play Harbor is responsible for deciding how personal information within the scope of this policy is used. Our editorial service does not operate the external gaming platforms discussed in our guides.
For privacy enquiries, email [email protected], telephone +44 20 8058 6241, or write to UK Play Harbor, 45 Great Marlborough Street, London W1F 7JL, United Kingdom. Put “Privacy enquiry” in your email subject so we can direct it appropriately. Include enough context to locate the information concerned without sending unnecessary personal details.
2. Information you share
The homepage contact form asks for your name, email address, subject and message. Other contact requests should contain only details needed to understand your enquiry. Form validation checks required fields and email format in your browser; the form posts to a confirmation page. Reaching that page is not confirmation that a message has been delivered, emailed or retained. For a privacy request requiring a reply, use the email address above.
Direct correspondence may contain your contact details, question and our replies. Please avoid including another person’s private information. Where the hosting service collects technical access logs, these may include an IP address, request time, requested page, browser information and error details. Such records support availability and security, rather than reader profiling. No analytics identifiers or optional trackers are planned.
The browser stores your privacy choice as follows. These preference records do not contain your contact-form message.
| Name and location | Purpose and category | Lifetime |
|---|---|---|
| ukplayharbor_consent_v1 First-party cookie | Necessary preference storage: remembers acceptance or rejection and an expiry date. | Choice valid for six months; browser cookie lifetime set to one year unless cleared sooner. |
| ukplayharbor_consent_v1 Local storage | Necessary preference storage: a copy of the choice and expiry record. | Remains until cleared by you or site code; the choice itself expires after six months. |
Use “Cookie settings” in the footer to change your choice. Browser controls can remove both cookies and local storage. Clearing the cookie makes the preference question appear again; clearing all site data removes both copies. Rejecting optional cookies leaves the editorial content available.
3. Why information is used
We use information relevant to a direct enquiry to understand the question and respond. A correction report may help us check a statement, contact its author and maintain an accurate editorial record. Limited technical information, where collected, helps investigate errors, prevent misuse and keep pages accessible.
Your saved preference allows the site to remember your privacy choice rather than ask on every page. We do not sell personal information, and personalised advertising is not planned. We do not use enquiry details to build advertising profiles or make solely automated decisions producing legal or similarly significant effects.
4. Legal bases and consent
Under the UK GDPR and Data Protection Act 2018, our legitimate interests support answering correspondence, investigating editorial corrections and maintaining proportionate security. We consider whether each use is necessary and balance our interests against your rights and reasonable expectations. You can object where your circumstances make this processing inappropriate.
Optional cookies or similar optional storage require consent before use. You may reject them or withdraw consent through Cookie settings at any time. Withdrawal does not invalidate processing lawfully undertaken before that change. Necessary preference storage supports the choice you request. Where a legal obligation requires a particular record, that obligation may provide the basis for retaining it; we limit the record to what is required.
6. Retention and deletion
Our policy is to retain direct email enquiries for 12 months after closure, allowing reasonable follow-up. Editorial correction records are retained for 24 months, with unnecessary names and contact details removed once verification is complete. These periods describe correspondence we actually receive, not a claim that the website stores submitted forms.
Where hosting security logs are collected, our retention target is 30 days unless a specific incident needs investigation. Relevant extracts may be kept until that investigation closes. A legal obligation, unresolved complaint or legal claim may require a limited record for longer; we review that need and delete or anonymise it when the reason ends.
Consent choices expire after six months and are requested again. The cookie and local-storage copies have the separate browser lifetimes listed above. You can remove them sooner using your browser’s site-data controls.
7. Keeping information secure
Our approach is to minimise collection, restrict editorial correspondence to those handling it and review access when responsibilities change. Proportionate safeguards include access controls, software maintenance and careful handling of correction records. We assess suspected incidents and make notifications where the law requires them.
No transmission or storage method is risk free. Do not send passwords, payment-card details or identity documents in a general enquiry. If we need to clarify your identity for a rights request, we will explain the minimum information needed and an appropriate way to provide it.
8. Your privacy rights
Depending on the circumstances, you can request access to your information, correction of inaccurate details, erasure, or restriction of processing. You may object to processing based on legitimate interests. Portability can apply to information you provided where processing is automated and based on consent or contract. These rights have legal conditions and exceptions.
Email [email protected] with the right you wish to exercise and enough context to identify the relevant correspondence. We normally respond within one month. If a lawful extension is needed for a complex request, we will explain why within that first month. We seek proportionate identity clarification only when necessary and ordinarily handle requests without a fee.
You can complain to the UK Information Commissioner’s Office, including through its official website, ico.org.uk. You do not have to contact us first, although we welcome the opportunity to resolve concerns. Nothing in this policy limits your mandatory statutory rights or remedies.
9. Children and age suitability
Our editorial guidance is intended for adult readers choosing digital entertainment. We do not knowingly solicit children’s personal information. A parent or guardian who believes a child has sent us correspondence can contact the privacy address to request review and removal, subject to any necessary legal retention.
Each game and platform sets its own age requirements. Check age ratings, account rules and parental controls before allowing a child to use an external service. Our coverage does not override those requirements.
10. Changes to this policy
This policy takes effect on 16 October 2026. We review it annually and when our information practices change. Revisions will carry an updated effective date, and material changes will be highlighted alongside the revised policy. Where a new use requires consent, we will seek it before that use begins. Contact the editorial team if you need an explanation of a revision.